Experience

Shipping AI products with data-driven strategy

AI Product Management Analyst

Oct 2024 to Present

Led product strategy across two AI engineering teams (~20 members), shipping 80+ custom agents and an enterprise LLM chat product with 40k+ users, automating marketing workflows
Drove execution of co-development partnership with Google, shipping AI SEO agents against SOW milestones, presenting deliverables directly to Google stakeholders and deploying to 40+ client teams - improving CTR by 25%
Shipped a full UI revamp and technical rearchitecture of enterprise LLM chat product, transitioning to agent orchestration with MCP-based tools like data analysis and internal file search - increasing usage by ~10%
Co-founded an AI Stewards program with the CTO and CPO, creating the community structure across four pillars and sourcing stewards to drive AI adoption and responsible use across the organization globally
Owned the end-to-end product lifecycle of AI agents and enterprise LLM chat features from scoping through deployment and GTM, driving alignment across engineering, design, and marketing/enablement teams
Presented product updates to 2k+ employees at town hall, and delivered periodic live demos at weekly meetings
Personally built and QA'd agents with tight turnarounds for client pitch demos, supporting high-stakes efforts
Served as primary escalation point for AI platform support tickets, resolving issues for users up to the C-suite level
Partnered with privacy and compliance team to ensure agents passed responsible AI impact assessment prior to launch

Agent OrchestrationMCPPrompt EngineeringResponsible AIJiraAgile/ScrumAI AdoptionAEO/GEOFigma

Oct 2023 to Oct 2024

Analyzed user engagement patterns using SQL queries for a platform with 900k+ users, identifying trends and insights that contributed to the development of a product roadmap with co-founder, decreasing churn by 5% in Q4
Developed and implemented SQL queries, Google Sheets, & Google Apps Script to create comprehensive dashboards tracking key product success metrics, resulting in fully automated and accurate data reporting
Collaborated with co-founder, engineering & marketing teams to create personalized recommendations for improving user engagement based on SQL-driven insights, leading to a 15% increase in email engagement
Contributed to product testing for a user base of 900k+, aiding in the successful launch of a new product

SQLPythonData VisualizationGoogle Apps Script

Jul 2023 to Dec 2023

Conducted thorough heuristic analysis of company website, identifying 8 key areas for improvement
Implemented reCAPTCHA, significantly reducing spam requests by 90%
Redesigned website layout and navigation using Elementor and CSS, resulting in a 20% decrease in bounce rate
Enhanced website functionality by adding new pages, including an Investors page and About Us page

UX ResearchWeb DesignCSSElementor

Aug 2022 to Jan 2023

Developed and implemented an innovative Excel-based dashboard to track bulk ingredient stock levels, pricing details, and profit margins, resulting in a 5% increase in profit through data-driven product planning
Automated data analysis process by implementing VLOOKUP, PivotTables, and other functions, resulting in a 50% reduction in time spent on generating descriptive statistics

Microsoft ExcelVLOOKUPData Analysis

Jun 2022 to Jul 2022

Worked with food pantry organizations to distribute food
Appointed tasks among a team of four to work together to efficiently deliver to multiple buildings

Sep 2019 to Dec 2019

Worked with teams in both front and back of house to efficiently prepare and serve food
Managed online orders and ran cash register in a fast-paced restaurant environment

Education

B.A. Psychology | Minor: Computer Science and Math

GPA: 3.5 / 4.00

Dec 2023